Get in Touch With Us
Have a question about a listing, spotted something that needs updating, or want to suggest a platform we should look into? This page explains how to reach our team and what we can help with.
The Best Way to Reach Us
Email is the most reliable way to contact Social Casinos. Send your message to [email protected] and a member of our team will read it in full — we don't rely on automated replies. If you can, tell us what your message is about in the subject line; it helps us route your enquiry to the right person and respond faster.
We aim to reply within a couple of working days. During busier periods, particularly around new promotions or seasonal offers from operators, it may take a little longer, but every message gets a response.
What You Can Get in Touch About
- Questions about a listed operator — If you want clarification on how a welcome offer works, what Gold Coins or Sweeps Coins mean for a specific platform, or how a redemption threshold is described on our site, ask us directly.
- Corrections and updates — Sweepstakes casino terms, eligible states, and promotional details change often. If you notice something on our list of sweepstakes casinos or elsewhere that looks out of date, we want to know so we can review it.
- Suggestions for coverage — If there's a new sweeps cash casino you'd like us to research, or a topic related to social casino games you think deserves more explanation, let us know.
- Accuracy concerns — If you believe a rating, offer description, or state-eligibility note is incorrect, tell us what you found and where. We check details like this against operator terms and correct anything that no longer holds up.
- General feedback — Whether the site helped you compare options or you think something is missing, reader input shapes how we cover this space.
Questions We Can't Answer For You
We're an independent research and comparison resource, not a sweepstakes casino operator, a payment processor, or a legal adviser. That means there are some things outside what we can help with directly:
- Account issues — Login problems, identity verification, redemption delays, or coin balance questions belong with the operator's own customer support team, since we don't have access to any player's account.
- Legal advice on your state — We can explain that sweepstakes casino availability varies by state and that operators decide which states they serve, but we can't tell you definitively whether a specific site is permitted where you live. Check the operator's own terms and your state's current rules if you're unsure.
- Tax guidance — Redeemed prizes may carry tax obligations depending on federal and state rules. For anything specific to your situation, a tax professional or official guidance is the right source, not this contact form.
Before You Write In
A few quick checks can sometimes save you a round trip:
- If your question is about eligibility or age requirements for a specific platform, the operator's own terms and conditions page usually has the most current answer, since these details can change.
- If you're asking about a promotion such as a welcome bonus or daily reward, note the operator's name and the offer you saw — it helps us check the current terms faster.
- If you're reporting outdated information, a link or screenshot of what you saw makes it much easier for us to track down and fix.
After You Send Your Message
Every enquiry is reviewed by a real person on our editorial team. We read the message, check any details against current operator terms where relevant, and reply directly rather than sending a form response. If your message needs more research — for example, confirming a state-eligibility change — we'll say so and follow up once we've verified it.
We take accuracy seriously across the site, including on pages that rank and compare offers such as welcome bonuses, free Sweeps Coins, and daily rewards. If reader feedback tells us something has changed or was wrong, that feeds directly into how we update our content.
A Note on Responsible Play
If you or someone you know is finding it hard to stick to healthy habits around casino-style games, sweepstakes or otherwise, please mention this in your message. We're not a support service ourselves, but we can point you towards resources aimed at helping players stay in control, and we take these messages seriously.
Thank you for taking the time to read this far. Whether it's a correction, a question, or a suggestion, we're glad to hear from you.